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Mattermost, Inc.

Team Statistics no longer showing graphs

Trouble Shooting
#1

Team Statistics page is showing the numbers, but no longer shows the graphs and says " Not enough data for a meaningful representation."

About a week ago the Team Statistics page suddenly stopped showing the graphs for any of the teams selected. The numbers do show, and the Site Statistics graphs still work. I figured it had something to do with the beginning of the month, but it is still not showing anything. I don’t know if I clicked something I shouldn’t have, or what happened.

I saw a couple other posts that said an adblocker could cause problems on this page. I tried both the latest Firefox and Chrome with adblocker disabled, and new Edge with no adblocker installed (all on Windows 10 Pro 1909).

Thanks!

The setup is fairly new, as we’re trying it out.
Mattermost version 5.27.0 (free version)
Ubuntu 18.04.5 LTS
MySQL version: 5.7.31-0ubuntu0.18.04.1

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#2

Hello, @BrandonH75

In general, the issue is related to the Ad Blocker. Since you mentioned that you have attempted this on the latest Firefox and Chrome (with the adblocker disabled) but the issue persisted, may I know if you have tried the desktop app as well to verify the behavior?

Also, can you also confirm if you have tried Incognito mode of Chrome?

#3

Thanks for your reply!

I have also tried the desktop app (v 4.5.4 64-bit) and Incognito mode in Chrome (86.0.4240.75 64-bit) with the same results. I rebooted the server again just to be sure, but so far no graphs for the team statistics yet. Site Statistics graphs still work.

Thanks!

#4

We have the same problem with our Mattmost instance. There are no graphs in the team statistics, just “not enough data”. The graphs in the site statistics page are working.

Ubuntu 18.04
Mattermost version 5.27.0 (Gitlab Omnibus)

Tried with app and multiple browsers.