I’m a relative newcomer to Mattermost but a total convert! I’m just sizing up my first upgrade since we deployed 3.6.2 on Ubuntu 16.04 and mysql.
When I look at the upgrade guide, alarm bells ring in my mind that the guide is for a later version than the one we are on. One of the reasons for this is that it states that “sudo stop mattermost” should be used to stop the service…surely this is incorrect?
We took a snapshot of our VPS yesterday and ran a test update. To summarise, we stopped the systemctl service, extracted the new version to /opt/mattermost, replaced config.json and started the service again but this didn’t work at all. We didn’t see any error messages but mattermost would not start. Please do correct me, but I think we followed the upgrade guide as best we could.
Am I missing something really obvious here?