Thanks @attzonko, let’s see
1 - Do you know if you logged into the server on mobile browser before?
If yes (or you’re not sure), on your desktop browser, can you
- go to Account Settings > Security > View and Logout of Active Sessions
- find the session related to your mobile browser, and hit “Logout”.
That’ll revoke your mobile browser session, so you can start fresh.
2 - If 1 doesn’t help, can you go to System Console > Customization > Mattermost App Links, and remove
- Android App Download link
- iOS App Download link
That’ll bypass the “Download Mattermost App” page, to see if that’s causing an issue.
If neither of the above helps,
3 - Does this reproduce on multiple devices?
4 - If only on certain ones, what device and OS are they?
5 - Are you able to load https://pre-release.mattermost.com on your mobile browser (our community instance)?