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Mattermost, Inc.

Windows Client no logon prompt

Hi

I have installed the client but when I open it I get just a blank white screen with the server name at the top. I have to right click the Mattermost icon in the system tray and click the server name to get a login prompt.

Does any know how to fix this?

Many thanks
Simon

What Mattermost server version, client version, and OS and version are you on?

Hi Amy,
Thank you for replying.

Server= 5.21.0
Client= 4.4.0
Client OS= Windows 10 Pro 1909 build 18363.657

Many thanks
Simon

Would you be open to upgrading to v4.4.1 that was just released today? It includes one fix related to a blank screen issue.

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