I’m trying to connect to my server with an Android phone and I’m running into this error:
Cannot connect to the server. Please check your server URL and internet connection.
I’ve followed the instructions for Troubleshooting Mobile Applications in the docs, but couldn’t fix it yet.
- The app can connect to
- The device that cannot connect is a Wiko Harry with Android 7.0
- Other Android devices (Samsung Galaxy J3 with Android 5.1.1) can log in as expected, therefore the server seems to have SSL set up fine (with Let’s Encrypt)
- No errors in the system logs (logging level ERROR)
How can I debug this further?