Mattermost, Inc.

Wacom Cintiq Stylus issues

I cannot use my stylus (I use a wacom cintiq) for anything on the Mattermost desktop client. Not able to click on anything, it goes right to windows ink option. This is the only program that does this. I haven’t been able to find any solution to this issue online with Google or through the discussion forums.

Any help would be appreciated, this is driving me nuts.

Thanks!

S

Hi, @Sproglebee

I don’t own a Cintiq but interested to understand the issue better nevertheless. Based on the description you provided, I believe that you did face any issues during the installation of Mattermost on your device.

  • Which version of Windows OS is installed in the device?
  • Is the app fully dependent on the usage of the stylus or can you use touch screen like a tablet?
  • Can you share any screen shots from your end so we can see how the behavior looks like from your end?