Upgrade stuck at “Deleting any unused pre-release features”
Steps to reproduce
Upgrading from 3.6.0 → 5.15.0
Expected behavior
Service should finish upgrading and startup.
Observed behavior
Service starts up but get stuck at this message and doesn’t go anywhere.
root@mattermostpv1:~# sudo -u mattermost /opt/mattermost/bin/mattermost
{“level”:“info”,“ts”:1569008977.231686,“caller”:“utils/i18n.go:83”,“msg”:“Loaded system translations for ‘en’ from ‘/opt/mattermost/i18n/en.json’”}
{“level”:“info”,“ts”:1569008977.2318606,“caller”:“app/server_app_adapters.go:58”,“msg”:“Server is initializing…”}
{“level”:“debug”,“ts”:1569008977.2324681,“caller”:“utils/html.go:31”,“msg”:“Parsing server templates at /opt/mattermost/templates”}
{“level”:“info”,“ts”:1569008977.2340033,“caller”:“sqlstore/supplier.go:223”,“msg”:“Pinging SQL master database”}
{“level”:“debug”,“ts”:1569008977.3101304,“caller”:“sqlstore/preference_store.go:41”,“msg”:“Deleting any unused pre-release features”}
Ok thank you, Im starting with 3.4 → 4.0. It upgraded the schema successfully but now it just hangs here.
root@mattermostpv1:/opt/mattermost# ./bin/platform
[2019/09/20 23:24:44 UTC] [INFO] Loaded system translations for ‘en’ from ‘/opt/mattermost/i18n/en.json’
^C
root@mattermostpv1:/opt/mattermost# ./bin/platform version
Version: 4.0.0
Build Number: 4.0.0
Build Date: Sat Jul 15 21:24:43 UTC 2017
Build Hash: 9a23519d07664f252fe5a568034abf6b720511d0
Build Enterprise Ready: true
DB Version: 4.0.0