Mattermost Peer-to-Peer Forum

Unable to integrate mattermost & jira


We are unable to integrate mattermost & jira in our environment. Have followed all the steps mentioned this url.
**As per the docs have enabled jira in mattermost, created secret. In jira created webhook with that URL got from mattermost. **
But we are not getting any notification after that integration.
Getting error in jira log like:
2019-05-06 08:50:27,575 httpclient-callbacks:thread-1 WARN anonymous 489x56x1 mg0p3l 10.X.X.X, /secure/SetupLicense.jspa [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at '/plugins/jira/webhook?secret=XXXX&team=devops&channel=isd-linux-notification’

Please help to fix the issue


Hi @shuhbam,

What Mattermost server version are you on? Do you also see errors in Mattermost logs? What Jira version are you using? Would you be open to sharing your Jira settings?


Mattermost version: 5.9.0
Jira version: 8.0.2
**Don’t see relevant errors related to webhook in mattermost logs.


Please let me know if you need any other info


Hi @shuhbam,

Did you have a chance to take a look at the troubleshooting section in the doc:

Also, we currently only support these events: Created, Updated, and Deleted.