Mattermost Peer-to-Peer Forum

Unable to integrate mattermost & jira

#1

Hello,
We are unable to integrate mattermost & jira in our environment. Have followed all the steps mentioned this url.
https://docs.mattermost.com/integrations/jira.html
**As per the docs have enabled jira in mattermost, created secret. In jira created webhook with that URL got from mattermost. **
But we are not getting any notification after that integration.
Getting error in jira log like:
----------------------------------
2019-05-06 08:50:27,575 httpclient-callbacks:thread-1 WARN anonymous 489x56x1 mg0p3l 10.X.X.X,127.0.0.1 /secure/SetupLicense.jspa [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Client error - 404 when posting to web hook at '/plugins/jira/webhook?secret=XXXX&team=devops&channel=isd-linux-notification’
-----------------------------------------

Please help to fix the issue

#2

Hi @shuhbam,

What Mattermost server version are you on? Do you also see errors in Mattermost logs? What Jira version are you using? Would you be open to sharing your Jira settings?

#3

Hi,
Mattermost version: 5.9.0
Jira version: 8.0.2
**Don’t see relevant errors related to webhook in mattermost logs.

#4

Please let me know if you need any other info

#5

Hi @shuhbam,

Did you have a chance to take a look at the troubleshooting section in the doc: https://docs.mattermost.com/integrations/jira.html#why-doesn-t-my-jira-webhook-post-any-messages?

Also, we currently only support these events: Created, Updated, and Deleted.