Certain users are marked as inactive every morning.
Steps to reproduce
Login through GitLab (CE 13.5.3)
Mattermost Version: 5.25.4
Database Schema Version: 5.25.0
Session lengths are the default 30 days
Existing discussion in github: https://github.com/mattermost/mattermost-server/issues/16275
Users should remain logged in as long as the session length is configured. Direct messages should not become archived just because the users has not logged-in recently.
A small subset of users (~10) become marked as
inactive every morning and all direct messages with them become archived. They can send messages but cannot receive any until they logout and login again. Once they re-login, their status changes to
member in the system console, but their direct messages are archived until they send a message.
Note - the users do not have issues with their GitLab session length.
Note - this affects only people with names starting with
D , so it looks like some user filtering going wrong.
- Revoke all sessions for the users and have them login fresh.
- I have provided some logs in the GitHub issue, and will gather other logs as needed.