Mattermost, Inc.

Sort Unread Messages According to Recency

Problem Definition

  • The current behavior of the Unread Message Indicator shows the unread messages in an alphabetical order by default regardless of the timing when the messages are received
  • This can potentially cause an issue when a user is communicating with multiple users / channels at a time, not knowing which 1-1 / channel has the most recent unread message and which one to respond to first

Suggested Solution

Propose a new unread message indicator feature that allow users to configure it to be sorted alphabetically or based on recency