Mattermost, Inc.

[SOLVED] Windows 10 install

Summary

Error during installation

Steps to reproduce

install avocode first, thwn try to install matermost app

Expected behavior

i have installed “avocode” application.
when i try to install matermost app (both wersion (32 and 64x)) i got enn error

Observed behavior

Log

2017-02-16 10:29:05> Program: Starting Squirrel Updater: --install .
2017-02-16 10:29:05> Program: Starting install, writing to C:\Users\sherk\AppData\Local\SquirrelTemp
2017-02-16 10:29:05> Program: About to install to: C:\Users\sherk\AppData\Local\avocode
2017-02-16 10:29:05> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\sherk\AppData\Local\avocode\packages\RELEASES".
   в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   в Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
   в Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
2017-02-16 10:29:05> CheckForUpdateImpl: Reading RELEASES file from C:\Users\sherk\AppData\Local\SquirrelTemp
2017-02-16 10:29:05> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2017-02-16 10:29:05> ApplyReleasesImpl: Writing files to app directory: C:\Users\sherk\AppData\Local\avocode\app-2.12.6
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\Avocode.exe to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\Avocode.exe
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\content_resources_200_percent.pak to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\content_resources_200_percent.pak
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\blink_image_resources_200_percent.pak to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\blink_image_resources_200_percent.pak
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\content_shell.pak to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\content_shell.pak
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\d3dcompiler_47.dll to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\d3dcompiler_47.dll
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\ffmpeg.dll to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\ffmpeg.dll
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\icudtl.dat to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\icudtl.dat
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\libEGL.dll to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\libEGL.dll
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\libGLESv2.dll to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\libGLESv2.dll
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\LICENSE to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\LICENSE
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\node.dll to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\node.dll
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\ui_resources_200_percent.pak to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\ui_resources_200_percent.pak
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\snapshot_blob.bin to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\snapshot_blob.bin
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\natives_blob.bin to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\natives_blob.bin
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\views_resources_200_percent.pak to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\views_resources_200_percent.pak
2017-02-16 10:29:09> ApplyReleasesImpl: Moving file C:\Users\sherk\AppData\Local\avocode\app-2.12.6\lib\net45\xinput1_3.dll to C:\Users\sherk\AppData\Local\avocode\app-2.12.6\xinput1_3.dll
2017-02-16 10:29:09> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\sherk\AppData\Local\avocode\app-2.12.6\Avocode.exe]
2017-02-16 10:29:11> ApplyReleasesImpl: Starting fixPinnedExecutables
2017-02-16 10:29:11> ApplyReleasesImpl: Examining Pin: File Explorer.lnk
2017-02-16 10:29:11> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
2017-02-16 10:29:11> ApplyReleasesImpl: Examining Pin: Visual Studio Code.lnk
2017-02-16 10:29:11> ApplyReleasesImpl: Fixing up tray icons
2017-02-16 10:29:11> ApplyReleasesImpl: Couldn't rewrite shim RegKey, most likely no apps are shimmed: System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта.
   в Squirrel.UpdateManager.ApplyReleasesImpl.<unshimOurselves>b__13_0(RegistryView view)
2017-02-16 10:29:11> ApplyReleasesImpl: Couldn't rewrite shim RegKey, most likely no apps are shimmed: System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта.
   в Squirrel.UpdateManager.ApplyReleasesImpl.<unshimOurselves>b__13_0(RegistryView view)
2017-02-16 10:29:11> ApplyReleasesImpl: cleanDeadVersions: for version 2.12.6
2017-02-16 10:29:11> ApplyReleasesImpl: cleanDeadVersions: exclude folder app-2.12.6
2017-02-16 10:29:11> InstallHelperImpl: Couldn't write uninstall icon, don't care: System.Net.WebException: Невозможно разрешить удаленное имя: 'avocode-manager.r.worldssl.net'
   в System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   в System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
   в System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
--- Конец трассировка стека из предыдущего расположения, где возникло исключение ---
   в System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   в System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   в System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   в Squirrel.UpdateManager.InstallHelperImpl.<CreateUninstallerRegistryEntry>d__5.MoveNext()
2017-02-17 14:05:12> Program: Starting Squirrel Updater: --install .
2017-02-17 14:05:12> Program: Starting install, writing to C:\Users\sherk\AppData\Local\SquirrelTemp
2017-02-17 14:05:12> Program: About to install to: C:\Users\sherk\AppData\Local\slack
2017-02-17 14:05:12> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\sherk\AppData\Local\slack\packages\.betaId".
   в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
   в System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
   в System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
   в System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
   в Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
2017-02-17 14:05:12> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\sherk\AppData\Local\slack\packages\RELEASES".
   в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   в Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
   в Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
2017-02-17 14:05:12> CheckForUpdateImpl: Reading RELEASES file from C:\Users\sherk\AppData\Local\SquirrelTemp
2017-02-17 14:05:12> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2017-02-17 14:05:12> ApplyReleasesImpl: Writing files to app directory: C:\Users\sherk\AppData\Local\slack\app-2.4.1
2017-02-17 14:05:13> LogHost: Rigging execution stub for lib/net45/slack_ExecutionStub.exe to C:\Users\sherk\AppData\Local\slack\slack.exe
2017-02-17 14:05:14> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\sherk\AppData\Local\slack\app-2.4.1\slack.exe]
2017-02-17 14:05:15> ApplyReleasesImpl: Starting fixPinnedExecutables
2017-02-17 14:05:15> ApplyReleasesImpl: Examining Pin: File Explorer.lnk
2017-02-17 14:05:15> ApplyReleasesImpl: Examining Pin: Firefox.lnk
2017-02-17 14:05:15> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
2017-02-17 14:05:15> ApplyReleasesImpl: Examining Pin: Total Commander 64 bit.lnk
2017-02-17 14:05:15> ApplyReleasesImpl: Examining Pin: Visual Studio Code.lnk
2017-02-17 14:05:15> ApplyReleasesImpl: Fixing up tray icons
2017-02-17 14:05:15> ApplyReleasesImpl: Couldn't rewrite shim RegKey, most likely no apps are shimmed: System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта.
   в Squirrel.UpdateManager.ApplyReleasesImpl.<unshimOurselves>b__13_0(RegistryView view)
2017-02-17 14:05:15> ApplyReleasesImpl: Couldn't rewrite shim RegKey, most likely no apps are shimmed: System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта.
   в Squirrel.UpdateManager.ApplyReleasesImpl.<unshimOurselves>b__13_0(RegistryView view)
2017-02-17 14:05:15> ApplyReleasesImpl: cleanDeadVersions: for version 2.4.1
2017-02-17 14:05:15> ApplyReleasesImpl: cleanDeadVersions: exclude folder app-2.4.1
2017-04-13 09:34:12> Program: Starting Squirrel Updater: --install .
2017-04-13 09:34:12> Program: Starting install, writing to C:\Users\sherk\AppData\Local\SquirrelTemp
2017-04-13 09:34:12> Program: About to install to: C:\Users\sherk\AppData\Local\ElectronAPIDemos
2017-04-13 09:34:13> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\sherk\AppData\Local\ElectronAPIDemos\packages\.betaId".
   в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
   в System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
   в System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
   в System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
   в Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
2017-04-13 09:34:13> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\sherk\AppData\Local\ElectronAPIDemos\packages\RELEASES".
   в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   в Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
   в Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
2017-04-13 09:34:13> CheckForUpdateImpl: Reading RELEASES file from C:\Users\sherk\AppData\Local\SquirrelTemp
2017-04-13 09:34:13> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2017-04-13 09:34:13> ApplyReleasesImpl: Writing files to app directory: C:\Users\sherk\AppData\Local\ElectronAPIDemos\app-1.3.0
2017-04-13 09:34:13> LogHost: Rigging execution stub for lib/net45/Electron API Demos_ExecutionStub.exe to C:\Users\sherk\AppData\Local\ElectronAPIDemos\Electron API Demos.exe
2017-04-13 09:34:16> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\sherk\AppData\Local\ElectronAPIDemos\app-1.3.0\Electron API Demos.exe]
2017-04-13 09:34:17> ApplyReleasesImpl: Starting fixPinnedExecutables
2017-04-13 09:34:17> ApplyReleasesImpl: Examining Pin: 360极速浏览器.lnk
2017-04-13 09:34:17> ApplyReleasesImpl: Examining Pin: File Explorer.lnk
2017-04-13 09:34:17> ApplyReleasesImpl: Examining Pin: Firefox.lnk
2017-04-13 09:34:17> ApplyReleasesImpl: Examining Pin: Google Chrome.lnk
2017-04-13 09:34:17> ApplyReleasesImpl: Examining Pin: Total Commander 64 bit.lnk
2017-04-13 09:34:17> ApplyReleasesImpl: Examining Pin: Visual Studio Code.lnk
2017-04-13 09:34:17> ApplyReleasesImpl: Fixing up tray icons
2017-04-13 09:34:17> ApplyReleasesImpl: cleanDeadVersions: for version 1.3.0
2017-04-13 09:34:17> ApplyReleasesImpl: cleanDeadVersions: exclude folder app-1.3.0

Hi @sherkhan,

Thanks for your report,

Could you help explain what ‘avocode’ is?

Also, did you follow the install guide for the desktop app here?

avocode
this is software witch use https://electron.atom.io like your application (i think) or simular

Ah, thank you @sherkhan,

Could we have your help opening an issue in the Desktop App repo on GitHub?

Thanks so much for posting the issue link back here @sherkhan! I’ll close this forum issue off now and we can track in GitHub.