Apologies for the delay,
I haven’t had feedback from our devs yet as they’ve been quite busy with v4.1 which releases 8/16.
Can you tell me which method you’re using to invite a user to the team?
- get team invite link?
- send email invite?
Could you check the “Team Settings” (3-bar main menu > Team Settings) and let me know whether your team is an
open team - i.e. anyone on the server can join.
Also, if anyone has generated a new
Invite Code since the invite link was sent out, the link will be invalidated and a new one will need to be sent.
Does this help?