hi @ghosttie ,
can you share with a bit more detail on what you did?
I am facing this issue with some of my devices. My samsung Galaxy Note 8 running Android 9 connects but on my colleague’s Galaxy note 5 running Android 7 doesn’t connect. App requires minimum android 7. The last it connected on v1.21.0, v1.21.1 doesn’t connect.
Web browser from the phone connects but not the app.
I’m just checking if this can the be problem before starting another thread on connection issue.