Sorry for the big delay… have been totally busy and can’t be able to answer till now… I’m so sorry…
I honestly suppose that works just fine, the one you, Adanial commented.
The problem is, it seems that the app, does not properly detect when you are online or not. It seems it only detects you are online if you are using the Mattermost app or web. It seems it does not consider you are online when you have the Mattermost app minimized and you are working on another app. It would be ideal to consider you are online only when the screensaver appears… not in any other case… or of course… when you log out…
It seems this is the main complain of my users… Some of them tell me (although am not really convinced about that) that Slack detected this properly (the presence) but that Mattermost seems not to detect properly when you are working on the computer, so online, but just not using the Mattermost app… Could this be true?.
How this presence check is achieved?. When Mattermost considers you are not online?.