I have been plagued with issues related to notifications on my android phone since the beginning of using this application. I have reinstalled many times, upgrade the software as soon as an update is released. I will have messages sent directly to me and no notification on my phone. This is affecting my availability to my techs because they are messaging me and because I don’t get the notification they think I am busy or not able to assist them. I have resorted to just telling them to call me or text me rather than use the program we should be using for business communication.
I have adjusted the android Battery Optimization to “Not Optimized” and no change.
I have a pixel 4XL but this also happened on my pixel 2XL.
To add to this it seems like if I am active on my phone and periodically using mattermost then I do get the notifications but if I am not like after work they just don’t come in no matter how many times someone messages me or tags me.