I am using the Enterprise Edition of Mattermost but we don’t have the E10 licence until we know it will work for us. Version is 3.10.0 and the Database is Postgres (Doubt it will make a difference… but)…
We have it running on a box on our internal network. Using TLS and running on port 8065. There is no proxy in between. The SSL certificate is issued by LetsEncrypt.
On the Android client side (using Android Nougat) I have tried 3 of the main clients available in the store (Mattermost, Mattermost Classic and Mattermost Beta 2017). The same issue seems to affect every client.
Everything else seems to work, internal and external users can chat to each other, messages seem to appear immediately if in the correct channel/DM. Users can see if others are typing but haven’t sent the message yet.
Email alerts of mentions work. The only thing that doesn’t work is the push notifications.
Enable Push Notifications: Use iOS and Android apps on iTunes and Google Play with TPNS
Push Notification Server: htttp://push-test.mattermost.com
Push Notification Contents: Send generic description with user and Channel names
When a user in the desktop client sends a DM or mentions a mobile users the log shows:
[EROR] Device push reported as error for UserId=5qx6jmqjif89pkej9dwte61w4y SessionId=4fj3d5a5i3nftnpoqtmfzqmpde message=Post http://push-test.mattermost.com/api/v1/send_push: dial tcp: i/o timeout
Any help with this? If we can’t get push notifications working then Im afraid mattermost is no good for us.
Thanks in advance,