Hi everybody,
i made a fresh install of Mattermost 5.33 on Ubuntu 20.04 LTS but a cannot load plugins i think due to the /plugins and /client/plugins “permission denied” issue.
Can you please help me to solve this problem?
I searched on the forum but i didn’t find a solution.
Here the error log:
{"level":"error","ts":1617894859.7185578,"caller":"app/plugin.go:288","msg":"Failed to sync plugin from file store","bundle":"plugins/com.mattermost.webex.tar.gz","error":"installExtractedPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., destination already exists"}
{"level":"error","ts":1617894864.1574545,"caller":"app/plugin.go:843","msg":"Failed to install prepackaged plugin","path":"/opt/mattermost/prepackaged_plugins/mattermost-plugin-channel-export-v0.2.2-linux-amd64.tar.gz","error":"Failed to install extracted prepackaged plugin /opt/mattermost/prepackaged_plugins/mattermost-plugin-channel-export-v0.2.2-linux-amd64.tar.gz: installExtractedPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., destination already exists","errorVerbose":"installExtractedPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., destination already exists\nFailed to install extracted prepackaged plugin /opt/mattermost/prepackaged_plugins/mattermost-plugin-channel-export-v0.2.2-linux-amd64.tar.gz\ngithub.com/mattermost/mattermost-server/v5/app.(*App).processPrepackagedPlugin\n\tgithub.com/mattermost/mattermost-server/v5/app/plugin.go:895\ngithub.com/mattermost/mattermost-server/v5/app.(*App).processPrepackagedPlugins.func2\n\tgithub.com/mattermost/mattermost-server/v5/app/plugin.go:841\nruntime.goexit\n\truntime/asm_amd64.s:1374"}
{"level":"error","ts":1617894864.7765427,"caller":"app/plugin.go:843","msg":"Failed to install prepackaged plugin","path":"/opt/mattermost/prepackaged_plugins/mattermost-plugin-nps-v1.1.0-linux-amd64.tar.gz","error":"Failed to install extracted prepackaged plugin /opt/mattermost/prepackaged_plugins/mattermost-plugin-nps-v1.1.0-linux-amd64.tar.gz: installExtractedPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., destination already exists","errorVerbose":"installExtractedPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., destination already exists\nFailed to install extracted prepackaged plugin /opt/mattermost/prepackaged_plugins/mattermost-plugin-nps-v1.1.0-linux-amd64.tar.gz\ngithub.com/mattermost/mattermost-server/v5/app.(*App).processPrepackagedPlugin\n\tgithub.com/mattermost/mattermost-server/v5/app/plugin.go:895\ngithub.com/mattermost/mattermost-server/v5/app.(*App).processPrepackagedPlugins.func2\n\tgithub.com/mattermost/mattermost-server/v5/app/plugin.go:841\nruntime.goexit\n\truntime/asm_amd64.s:1374"}
thanks
Regards
Massimo