We continuously learn about large servers with 100s and 1,000s of daily active users who run Mattermost, which is exciting to see!
To better support these large deployments, we are releasing new admin advisor notifications in Mattermost v5.26 (releasing on August 16, 2020). These notifications give administrators quick access to optionally contact support for additional assistance with a single click. They also include links to useful resources for user management and provisioning to support large systems.
When these notifications are triggered, a System Admin receives a bot message notification, and for larger instances a dismissable daily banner with quick access to contact support.
If you have any questions about your deployment, or have feedback about our advisor notifications, let us know. We’re here to help.