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My account can not login the account in WIndows and Iphone, also can not reset the password

my account is locked due to multiple attempts in the Windows mattermost app, so the mattermost suggest I reset the word through email. However, then I also meet the error that I can not reset the password. Now I can not login in the Windows and the IOS iPhone app. What should I do?
I also face the error that
{
This site can’t provide a secure connection

xxxx.zapto.org uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH
}

Would you please tell me what to do?

Lots appreciation!

Have you contacted your server’s System Admin regarding this? They would be able to help reset your password.

1 Like

Dear sir-madam,
Thanks for your suggestion. Yes, they help me reset my password successfully, and I can use it again. Thank you very much.
Hope you have a nice weekend.
Best
Ke

Amy Blais via Mattermost Discussion Forums <mattermost@discoursemail.com> 于2021年9月17日周五 下午8:41写道: