server: linux RHEL 7.5 64 bits
server mm: 5.4.0
ios mm: 1.13.1 build 151
I’m facing issue where the user gets a new message notification, he opens the app but that specific message doesn’t show up on the chat app.
It is happening from time to time.
To replicate, have mattermost opened on your iphone, lock the phone, ask for a friend to send a direct message, wait until the notification pops, click on the notification, it should open mattermost in the correct channel but the message will not show up leaving a gab on your messages.
This is very frustrating. I have many complains from users about this issue.
This kind of issue causes users to loose trust in Mattermost. Something we already discussed. Message and notification service should be working 100% by now. Other services can be improved in time.
Please have this issue set to high priority and sorted asap.