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For troubleshooting questions, please post in the following format:
Creation of a ticket in Jira is not posting to Mattermost
Steps to reproduce
I have Jira integrated with Mattermost. I can create tickets and view tickets in mattermost either with /jira or with … next to chats.
What I cannot get working is when I create a ticket in Jira, it does not post to the subscription in Mattermost. No actions in Jira create messages in Mattermost.
I have the webhook assinged correctly, I followed the troubleshooting steps and FAQs for the plugin. I don’t see any error messages related to Jira/Webhooks.
Mattermost Version 5.39 (waiting for a stable 6+ to work in my environment)