I’ve just installed and configured Mattermost on a ubuntu Vps and I got an issue with sending emails.
After installing, configuring, and testing Mattermost on my VPS, I have one major issue. Mattermost can’t send emails.
I configured the smtp parameters, I don’t have any errors when testing it, even have the confirmation message that is works “No errors were reported while sending an email. Please check your inbox to make sure.”, but it doesn’t send any mails.
Steps to reproduce
Mattermost Version: 5.13.2
Database Schema Version: 5.13.0
Smtp parameters :
SMTP Server: mail.infomaniak.com
SMTP Server Port: 587
SMTP Server Username: [my email address]
SMTP Server Password: [my password]
Connection Security: TLS
Test connection result :
No errors were reported while sending an email. Please check your inbox to make sure.
The emails should be send when testing the connection, or using “forgot my password”.
Despite the connection test being successful, the application is not sending anything. I already checked the log with my smtp provider, the emails or not rejected, there is just nothing send through the address.