Mattermost, Inc.

iOS issue connecting to Mattermost on AWS vs. Bitnami (Server v4.8.0)

I just launched the BitNAMI Mattermost AWS instance - all seems to work (web interface) except I can’t connect to the server from the iPhone app.

Debian 4.9.82-1+deb9u3
Mattermost 4.8.0-0

Are you seeing an error message on the phone? Could you post the logs from your Mattermost server?

Yes, on the iPhone – won’t connect. The Classic client works in API V3 mode, but API V4 mode and the new Client doesn’t connect.

I’m going to pull logs etc with the Support Tool and post those later today.

Thanks for your response…

Hi @GTE-itdirector Has this been resolved or do you still need assistance with this? If you still need assistance, please let us know if you have any logs to share or if you have any further questions!