Mattermost, Inc.

iOS app not working with Mattermost 5.20.1


On multiple iOS devices, we’re getting a blank screen on the app. Are there any known issues with the Mattermost app for iOS and the latest MM version? We have bypassed our Nginx reverse proxy, and we’re seeing the same issues without any obvious errors in the logs. I’ve tried with the latest version from the App Store, along with the Beta version via TestPilot. I have attached a screenshot of the issue I’m experiencing.

What iOS version are you on?

I’m running the latest (13.3.1).

Hello, @mikespears

I believe that @joewai.tye is assisting you through the support ticket you created and once we are able to resolve the case, he will share the solution in this thread that will help other users who may run into the same issue in the future. Thanks!