Mattermost, Inc.

iOS App crash hang on White screen

iOS app v1.26.0 crashes to white screen. Notifications still seem to work. Tried deleting app and reinstalling to same issue on iPhone XR.

On google chrome on iOS seems like screen is stuck pointing on a pixel. Have to rotate to landscape mode to send messages.

iOS crash

Is the server version where you want to connect below 5.9? If yes this would be a know issue and as far as i understood 1.26.1 would fix it.

@JtheBAB thx! We are on 1.26.0 build 253 and server 5.6.0 build 5.6.2 and townsquare seems to be working correctly now. The other channels crash upon loading though.

Hi @dogbert there were some known issues with 1.26.0, I’m not sure if it is what is causing the behavior that you are seeing, but it’s definitely worth upgrading to 1.26.1 and test if it helps fix this.

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It should work now ith 1.26.1. but sou need to update the server to at least 5.9 otherwise it could break again.

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