We are using Google Authenticator for MFA. It is working for everyone except for one user. When he scans the barcode, and enters the code, he gets “Invalid MFA Token” from the Mattermost server.
When I search for his account in the System Console, the search results show that MFA is set to “no” for his account, and so I think that may be the issue.
However, since he can’t get logged in, he can’t change it, and there doesn’t seem to be a way for me to change it either. The mmctl command only allows you to turn off MFA, not turn it on.