we use a software where I implemented an Incoming Webhook call to Mattermost, to notify another user of something. (I.e.: "Have a look at this : ")
This is sent to the user as direct message via “channel”: “@username”. The problem I’m facing is, I’d like to send it “in the name of” the user, that triggered the webhook in the other software tool, as a direct message between “user.A” and “user.B”. At the moment it sends it as direct message between Webhook user “Webbot” and “user.B”.
The advantage I’d see in changed behaviour is:
- users see what they recommended/notified about
- sending and addressed user can start a conversation about that topic right away
I could see a solution/workaround in creating webhook for every user in the system, but I’d prefer an easier solution if possible…
Thanks in advance