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How to report illegal content?

Hi, how can I report illegal material being shared by users of Mattermost?

There is a group sharing animal abuse material using Mattermost security.

Thanks.

Hi there @habba,

It actually depends on which Mattermost plan that you have your Mattermost server account subscribed to.

  • If it is a self- hosted Mattermost account, there is nothing Mattermost can do about it. You might need to reach out to the hosting provider to report the abuse.
  • If it is on the cloud hosted Mattermost account, then Mattermost is able to contact the user and notify them that they are in breach of our Terms of Use and they can either take down the violating content or their account will be suspended.

Hope this help to shed some light on this.

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