Mattermost, Inc.

Direct message landing to App

One of our users complained that,

A direct message from one user was not landed in Mattermost App but received an email notification for the same. Once he logout and login the message appeared in the Mattermost app showing as landed correctly.

Anyone else faced this scenario before?

Mattermost Server version 5.12.2

Hi @leosimony, we have fixed some issues around missing messages in v5.12.4 dot release. I’d recommend upgrading to our current latest version (v5.13.2) to see if the issue is resolved.