After apparently successful
/jira connect, I tried the “Create JIRA Ticket” action on a post. It opens a dialog box which displays “Loading…” and never finishes Loading.
Steps to reproduce
- Mattermost 5.13.2
- JIRA plugin enabled and installed with JIRA server (not cloud) version v7.8.4
/jira connect, log in, apparently all successful
- select “Create JIRA Ticket”
Dialog box with JIRA issue fields
I waited about 15 minutes but the dialog was still “Loading…”.
There is nothing in the mattermost logs at INFO level. There is almost no CPU usage on the mattermost server.
I wonder if it is trying to enumerate all JIRA projects or other metadata. That could take a while (we have a lot of JIRA projects).