Matttermost, Inc.

Change user's email address (SSO with Gitlab)

Hi,

we have Gitlab Mattermost running here and are very happy with it. Our users only authenticate through Gitlab.

Now, we had to change a user’s email address in Gitlab. Unfortunately the one used by Mattermost is still the old one. How can I trigger a sync or change it manually?

Thanks,

AU

Hi @au-ee,

Currently you can trigger a sync by temporarily switching the user’s account to Email/Password and then having them switch back to GitLab through Account Settings -> Security -> Sign-in Method. You can reset their account to Email/Password in the System Console by going to the Users list under a team that user is on, and selecting “Switch to Email/Password”.

I know this isn’t the best solution and we’re looking to ways to improve the OAuth synchronization. I’ve created a ticket here to cause a sync on log in to start towards addressing this issue.