When I try to change an existing user’s email address from the System Console, it doesn’t give an error, but also doesn’t save the changed address
Steps to reproduce
Mattermost Team Edition
Mattermost Version: 5.18.0
Database Schema Version: 5.18.0
- Open System Console
- Click User Management / Users
- Click on the person whose email I want to change
- Email is editable, so I edit it and click Save
- Return to list of Users–user’s email is not changed
We had hired a few contractors and given them access to an “External” team using their gmail accounts. Now that we hired them as full employees, we want to change their email to use our company’s domain so they can have access to the internal team and all relevant channels, but neither they nor we can seem to change their email addresses.
They’ve had to create new profiles with new handles, which is confusing to people who’ve been communicating with them already.