Mattermost, Inc.

Android phone wont connect to server

I just installed the mattermost app from the website. when ever I type in the server name I get this message

Only happens whith my galaxy s7, tried the app on the wifes iPhone as test and it worked. any suggestions on how to fix this problem?

Hi @omarwinkie,

Thanks for your question,

I’m not quite sure why the app would work on iPhone but not on Android. Have you perhaps tried using http:// instead of https:// in the server name?

Here is the documentation for mobile apps which might help solve your issue.

Please let us know whether this helps or whether you are still experiencing a problem.

Thanks!