Hello, we are experiencing a bug with notification badge when we customize the mattermost-mobile as per mattermost guideline.
Our customized app is based on mattermost-mobile v1.36.0.
First, we changed the app package name (image-1), app name (image-2), and app ID (image-3) as per mattermost’s customization guideline.
Mattermost’s customization guideline: Customizing Mattermost — Mattermost 5.35 documentation
Then, we changed google-service.json based on firebase project. (image-4-1 and image-4-2)
After the customizations, we sent a push to the app using postman (image-5), but there is a bug where the badge count of the push is fixed at 6 (image-6). Which means that the badge count always shows 6 no matter how many messages are received.
The bug was found on the Geloxi S8 and Note 9. We will attach the specs of galaxy s8. (image-7, image-8-1, image-8-2)
I raised this question in support ticket but they asked me to ask it here or forum.
Did anyone have any clue why this might be happening?